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In 2023, Celltel was productive in establishing their simply call centre in Indonesia. For the main year the decision centre was executing extremely well Conference targets when it comes to the level of phone calls they managed for each hour, spending less cash on wages than their budgeted allowance, no hire expenditures, minimal turnover premiums (employees resignations/terminations), nominal overtime paid and minimal buyer complaints about service provided by the call centre.

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The vast majority of the workers that Celltel hired were from beyond their local spot. One particular consequence of Celltels hiring resulted in an accommodation disaster Considering that the accommodation accessible at the company wasn't adequate for all recruits.

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